Privacy e Cookie Policy
This website collects some Personal Data from its Users.
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Titolare del Trattamento dei Dati
Farmacie Lombardi s.r.l. – CIS di Nola Isola 8 lotto 8119 – 80035, Nola (Italy)
Email address of the Data Controller: info@farmacielombardi.eu
Types of Data collected
Among the Personal Data collected by this Application, either independently or through third parties, are: Usage Data; Tracking Tool; responses to questions; clicks; keypress events; motion sensor events; mouse movements; scrolling position; touch events; name; surname; phone number; company name; email.
Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed before the data collection itself. Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application. If not otherwise specified, all Data requested by this Application is mandatory. If the User refuses to communicate them, it may be impossible for this Application to provide the Service. In cases where this Application indicates some Data as optional, Users are free to refrain from communicating such Data, without this having any consequences on the availability of the Service or its operation. Users who have doubts about which Data are mandatory are encouraged to contact the Data Controller. The use of Cookies – or other tracking tools – by this Application or by third-party service providers used by this Application, unless otherwise specified, has the purpose of providing the Service requested by the User, in addition to the further purposes described in this document and in the Cookie Policy, if available.
The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application and guarantees to have the right to communicate or disclose them, releasing the Data Controller from any liability to third parties.
Methods and place of processing the collected Data
Processing methods
The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data. Processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Data Controller, in some cases, other parties involved in the organization of this Application may have access to the Data (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, as Data Processors by the Data Controller. An updated list of Data Processors can always be requested from the Data Controller.
Legal basis of the processing
The Data Controller processes Personal Data related to the User in the event that one of the following conditions exists:
- The User has given consent for one or more specific purposes. Note: In some jurisdictions, the Data Controller may be authorized to process Personal Data without the User’s consent or another legal basis specified below, as long as the User does not opt-out of such processing. However, this is not applicable if the processing of Personal Data is regulated by European legislation on the protection of Personal Data.
- The processing is necessary for the execution of a contract with the User and/or for the execution of pre-contractual measures.
- The processing is necessary to fulfill a legal obligation to which the Data Controller is subject.
- The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Data Controller.
- The processing is necessary for the legitimate interests pursued by the Data Controller or by a third party.
However, it is always possible to request the Data Controller to clarify the specific legal basis of each processing and, in particular, to specify whether the processing is based on the law, provided for by a contract, or necessary to conclude a contract.
Location
The Data is processed at the Data Controller’s operational offices and in any other place where the parties involved in the processing are located. For further information, please contact the Data Controller.
The User’s Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information about the place of processing, the User may refer to the section on the details of the processing of Personal Data.
The User has the right to obtain information about the legal basis for transferring data outside the European Union or to an international organization of public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect the Data.
The User can verify whether one of the transfers described above takes place by examining the section of this document relating to the details of the processing of Personal Data or by requesting information from the Data Controller using the contact details provided at the beginning.
Retention period
The Data is processed and stored for the time required for the purposes for which it was collected.
Therefore:
- Personal Data collected for purposes related to the performance of a contract between the Data Controller and the User will be retained until such contract has been fully performed.
- Personal Data collected for purposes related to the legitimate interests of the Data Controller will be retained until such interests have been satisfied. The User can obtain further information about the legitimate interest pursued by the Data Controller in the relevant sections of this document or by contacting the Data Controller.
- When the processing is based on the User’s consent, the Data Controller may retain Personal Data for a longer period until such consent is revoked. In addition, the Data Controller may be obliged to retain Personal Data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, upon expiry of this period, the right to access, delete, rectify, and the right to data portability cannot be exercised.
Purpose of the collected Data processing
User Data is collected to allow the Data Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect their rights and interests (or those of Users or third parties), detect any fraudulent or malicious activity, as well as for the following purposes: Spam protection, Statistics, Displaying content from external platforms, and Contacting the User.
For more detailed information about the purposes of the processing and the Personal Data processed for each purpose, the User may refer to the “Details on Personal Data processing” section.
Details on the processing of personal data
Personal data is collected for the following purposes and using the following services:
Whistleblowing
Farmacie Lombardi s.r.l. provides a “whistleblowing” platform to allow users to securely and confidentially report improper behaviors, regulatory violations, or any other misconduct.
For further information on how to use this platform and access the service, we invite you to click here.
This service is designed to ensure the confidentiality and protection of the personal information of the reporters.
User Rights
Users can exercise certain rights with reference to the Data processed by the Data Controller.
In particular, the User has the right to:
- withdraw consent at any time. The User can revoke the consent to the processing of their Personal Data previously expressed.
- object to processing of their Data. The User can object to the processing of their Data when it occurs on a legal basis other than consent. Further details on the right to object are provided in the section below.
- access their Data. The User has the right to obtain information on the Data processed by the Controller, on certain aspects of the processing and to receive a copy of the Data processed.
- verify and ask for rectification. The User can verify the correctness of their Data and request its update or correction.
- obtain the limitation of processing. When certain conditions are met, the User may request the limitation of the processing of their Data. In this case, the Controller will not process the Data for any other purpose than their storage.
- obtain the cancellation or removal of their Personal Data. When certain conditions are met, the User may request the cancellation of their Data by the Controller.
- receive their Data or have them transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to have it transferred without hindrance to another controller. This provision is applicable when the Data is processed by automated means and the processing is based on the User’s consent, on a contract of which the User is a party or on contractual measures connected to it.
- lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take action in court.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public powers vested in the Controller or to pursue a legitimate interest of the Controller, Users have the right to object to the processing for reasons related to their particular situation.
Users are advised that, where their Data is processed for direct marketing purposes, they may object to the processing without providing any justification. To find out if the Controller processes Data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise rights
To exercise their rights, Users can make a request to the contact details of the Controller indicated in this document. Requests are filed free of charge and processed by the Controller in the shortest possible time, in any case within one month.
Further information on processing
Legal defense
The User’s Personal Data may be used by the Owner in court or in the stages leading to possible legal action arising from improper use of this Application or the related Services by the User. The User declares to be aware that the Owner may be required to reveal the Data upon request of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services may collect system logs, i.e., files that record interaction and may also contain Personal Data, such as the User’s IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.
Response to “Do Not Track” requests
This Application does not support “Do Not Track” requests. To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Data Controller shall collect new consent from the User, where required.
